MedShorts › For field force

A better-informed representative is a more welcome one

Doctors give representatives less time than ever, and they expect more science when they do. MedShorts for Field Force builds scientific confidence through daily micro-learning, certifies product knowledge, and gives representatives approved, trackable content to share with the doctors and pharmacists they serve.

The challenge

Induction training fades. The doctor's questions don't.

Most representatives receive intensive product training when they join or when a brand launches, then very little structured learning afterwards. Within weeks, much of that knowledge is forgotten. Meanwhile doctors ask harder questions about comparative trials, guideline positions, special populations and safety.

Classroom refresher sessions take representatives out of their territories, and long e-learning modules are rarely finished. What works is little and often: a few minutes of focused learning each day, reinforced by quizzes, applied the same week in real calls.

MedShorts for Field Force applies the same short-form approach that doctors value, to the people who speak to doctors. Because it draws on the same evidence base as the doctor and pharmacist content, the representative's message, the doctor's update and the pharmacist's counselling stay aligned.

The field-force loop

01
LearnA five-minute burst on disease, molecule or evidence.
02
ProveA short quiz, with certification at the end of each module.
03
ShareAn approved MedShorts link sent to the doctor after the call.
04
SeeWhether the doctor opened it, and what interested them.
Learn

Micro-learning built for life on the road

Disease fundamentals

Anatomy, pathophysiology, diagnosis and treatment pathways for each therapy area, explained simply and accurately.

Molecule and brand science

Mechanism, pharmacology, dosing, key trials and the approved prescribing information, broken into short lessons.

Reading the evidence

How to read a trial: endpoints, hazard ratios, absolute versus relative risk, and what makes evidence strong or weak.

Competitive landscape

Guideline positions and the published evidence for other options in the class, presented factually and fairly.

Doctor conversations

Likely clinical questions and objections, with evidence-based answers and the reference to support each one.

Quizzes and certification

Daily questions, module tests and product certification, with scores visible to the representative and their manager.

Lessons are kept under five minutes, so they can be completed between calls.

Share

Follow every call with something worth reading

After a call, the representative can send the doctor a MedShorts link to the relevant item from the approved library, such as a guideline snapshot, a trial summary or a patient leaflet, by WhatsApp, SMS or email. The doctor opens it in one tap, with no app to install.

Representatives can only share approved content; they cannot edit it or add their own claims. Every share is logged, so the brand team knows which content is used, by whom, and how doctors respond.

  • Approved library sorted by doctor specialty
  • One-tap sharing on WhatsApp, SMS and email
  • Opens, reads and video views reported back
  • Doctor interests flagged for the next visit

What the representative sees

✓
Dr A, cardiologistOpened the heart failure guideline snapshot; watched the KOL video to the end.
✓
Dr B, general physicianOpened the patient leaflet and shared it twice.
·
Dr C, diabetologistNot opened yet; reminder scheduled in three days.
For managers and training teams

See capability across the whole team

Area, regional and training managers get one view of how ready the team is, where knowledge gaps are, and which content is landing with doctors.

What you seeWhy it mattersTypical action
Learning completion by representative and territoryShows who is keeping up and who needs supportTargeted coaching in the next field visit
Quiz and certification scores by topicReveals specific knowledge gaps, for example in trial data or safetyAssign a refresher module to the whole region
Content shared per representativeIndicates which representatives use science in their callsShare best practice from top performers
Doctor engagement with shared contentShows which messages interest which specialtiesRefocus call planning and content mix
Launch readiness indexConfirms the team is certified before a launch dateRelease launch material only to certified representatives
Launch readiness

A launch programme in five weeks

Week 1

Disease and unmet-need lessons for the whole team.

Week 2

Molecule science and pivotal trial deep-dive.

Week 3

Doctor questions, objections and safety.

Week 4

Certification test and manager review.

Week 5

Launch: doctor and pharmacist MedShorts go live together.

Compliance

Designed to keep every interaction above board

Approved content only

Everything representatives share has passed medical and regulatory review.

Code-aligned

Built around the Uniform Code for Pharmaceutical Marketing Practices 2024 and company SOPs.

Consent-based

Doctors and pharmacists consent to contact and can opt out at any time.

Fully auditable

A complete log of what was shared, with whom and when.

Questions

Frequently asked questions

Does this replace our existing LMS or CRM?

No. MedShorts complements them. Learning and sharing reports can be provided in formats your existing systems and teams already use.

How much time does it take a representative each day?

About five minutes for the daily lesson and quiz. Module tests take ten to fifteen minutes.

Can we use our own training material?

Yes. We can convert your approved training material into MedShorts micro-lessons, alongside content written by our medical team.

Which languages are supported?

English and Hindi as standard, with regional languages for larger field teams.

Can representatives edit what they share?

No. Representatives choose from the approved library and can add a short personal greeting only.

Build scientific confidence in your field team

Start with one brand or one region, and see the difference in readiness and doctor engagement.

Talk to our team